Your information

Privacy Policy

Last updated: 20 October 2026

Who is responsible for your data?

Ross C. Allan (EI), trading as Coup de main 24, L’Ancienne École, 2 avenue du Rhinau, 24440 Beaumontois-en-Périgord, France. Email: info@coupdemain24.fr.

Information you provide

When you use our enquiry form, we ask for your name, email address and project details. You may also provide a telephone number, property location and the service you require. We use this information to respond to your enquiry, discuss potential work and, where relevant, prepare a quotation.

Legal basis

We process enquiry information as necessary to respond to requests made before entering into a contract and, where applicable, for our legitimate interest in handling business correspondence. Other legal obligations may apply if you become a client.

How enquiries are handled

The website sends submitted enquiries to our business email address. We do not use enquiry details for marketing mailing lists without an appropriate legal basis. Information may be processed by our website hosting and email providers as necessary to deliver these services.

How long information is kept

Enquiry correspondence is retained only for as long as necessary to handle the request and any related business, legal or record-keeping obligations. Specific retention periods will be confirmed as part of our operational data-retention review.

Technical information and cookies

Our website and hosting provider may process technical information such as IP addresses and server logs for security and service operation. Any optional analytics, third-party content or non-essential cookies will be assessed before launch and appropriate information and consent controls added where required.

Your rights

Subject to applicable law, you may request access to, correction or deletion of your personal data, object to certain processing or request restriction of processing. Contact info@coupdemain24.fr to exercise your rights. You may also lodge a complaint with the French data protection authority, the CNIL.

External links

Our website links to external services, including social media. Their own privacy policies apply when you visit those websites.

Pre-launch verification: Email and hosting settings, data retention, cookies and any third-party tracking must be checked against the live website before this policy is considered final.